Terms of Service

Last Updated: 28/05/2025

Introduction

These Terms of Service (“Terms”) govern your use of the AI-powered general practitioner platform (“the Service”) provided by ClinicTech (“we,” “our,” or “us”). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Service.

Service Description

ClinicTech offers an AI-based general practitioner service accessible via our website and other digital interfaces. The Service is intended to provide general health-related information and recommendations for users located in Australia and New Zealand.

Limitation of Use

The Service is designed to promote general wellness and provide informational support. It is not intended to:

  • Diagnose, treat, cure, manage, or prevent any disease or health condition
  • Replace professional medical advice or consultation with a qualified healthcare provider

You must not rely on the Service as a substitute for medical advice. Always seek advice from a qualified health professional regarding any medical condition or before making any healthcare decisions.

User Responsibilities and Liability

As a user of ClinicTech, you agree to:

  • Provide accurate and complete information when using the Service
  • Keep your account credentials secure and confidential
  • Use the Service in accordance with applicable laws and regulations
  • Understand and accept the limitations of the Service as stated above

You are solely responsible for any decisions or actions taken based on the information provided by the Service. ClinicTech is not liable for any loss, injury, or damage resulting from reliance on AI-generated information.

Data Privacy and Security

We collect, store, and use personal and health-related information in accordance with our Privacy Policy, and in compliance with the Australian Privacy Act 1988 (Cth) and the New Zealand Privacy Act 2020. We implement reasonable technical and administrative safeguards to protect user data.

Intellectual Property

All content, code, designs, logos, and other materials provided via the Service are the property of ClinicTech or its licensors and are protected by intellectual property laws in Australia, New Zealand, and other jurisdictions. You may not copy, modify, or distribute any content without our prior written consent.

Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis. We do not guarantee that the Service will be free from errors, interruptions, security breaches, or inaccuracies. ClinicTech makes no warranties, express or implied, regarding the reliability, completeness, or suitability of the information provided.

Limitation of Liability

To the maximum extent permitted by law, ClinicTech disclaims all liability for any indirect, incidental, consequential, special, or punitive damages arising from:

  • The use or misuse of the Service
  • Any reliance on information provided by the Service
  • Technical issues, errors, or data loss
  • Any health-related outcomes associated with the use of the Service

You acknowledge and agree that your use of the Service is at your sole risk.

Changes to the Service and Terms

We may modify or discontinue the Service, or update these Terms at any time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of the Service following such updates constitutes your acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of:

  • Australia, for users located in Australia
  • New Zealand, for users located in New Zealand

Any disputes shall be subject to the exclusive jurisdiction of the courts in the respective country.

Contact Us

If you have any questions about these Terms or the Service, please contact us at:

Email: info@clinictech.com.au

ABN: 23 618 752 864